Canvas Basics: Submitting Assignments and More

 

What You Need to Know

Getting Help With Canvas

If You Get an Error Message

Take a screen shot of it from your computer (or with your cellphone) and email this picture to your Instructor or Canvas Support when you report the problem. Having the picture of exactly what you are seeing or the exact error message can really help when trying to troubleshoot an issue. 

Where to Get Help

You have several options for getting help getting comfortable with using Canvas. First, try the Help icon in the lower left of your Canvas window. Here you can search for topics, submit a trouble ticket, or ask questions via live chat support. Visit the Canvas website Links to an external site. for up-to-date student guides for all the main features in Canvas. If you prefer videos, check out these student video guides Links to an external site..