Accommodations

The College of San Mateo seeks to ensure that online courses are accessible for all students. If you locate content in this course that is not accessible, please contact me immediately. If you are a student with a disability and would like to register for services, please contact the CSM Disability Resource Center (DRC).

The DRC facilitates equal access to an education for qualifying students by providing academic adjustments, counseling, and support services in accordance with State and Federal law.

The staff of DRC is charged with assisting students with disabilities to identify disability related obstacles, and developing appropriate academic adjustments, auxiliary aids and services to improve access to higher education.

Accommodations are collaborative efforts between students, faculty and the DRC. Students with accommodations approved through the DRC are responsible for contacting the faculty member in charge of the course prior to or during the first week of the term to discuss accommodations. Students who believe they are eligible for accommodations but who have not yet obtained approval through the DRC should contact the DRC immediately at 650-574-6438.

If you are a student with a documented disability and are registered with the Disability Resource Center, please contact me immediately to facilitate arranging academic accommodations.

CSM Disability Resource Center

College Center Building 10, Room 120
csmdrc@smccd.edu
(650) 574-6438 Phone
(650) 574-6434 Fax

College of San Mateo Library

As a CSM distance education student you have access to all the same library services that a student attending classes on campus has. Students can access articles, research guides, reference sources, and many books from any computer with internet access. Please visit the Distance Education Resources page on the CSM Library website.

College of San Mateo Library

Building 9
(650) 574-6100 Phone
(650) 574-6497 Fax

College of San Mateo Distance Education

The CSM Distance Education website contains resources to help you with your online learning experience.

For students, the DE office provides:

Information about CSM resources for any online or hybrid class
Online and phone support for questions
Referrals for more help as needed

Distance Education Office

Building 18, Room 206D
Phone (650) 547-6271

Counseling

Services are available to continuing students and to new and returning matriculating students who have completed the College Orientation.

Counseling Services are an essential resource to students and assist with the following:

sorting out and understanding educational options
establishing educational and career goals
developing a Student Educational Plan (SEP) as a guide to
completing educational goals
tackling personal issues that interfere with personal and
academic success

Counseling Support Center

College Center Building 10, Room 340
Appointment Scheduling/Main Line
Phone: (650) 574-6400

eadvising

eAdvising is available to provide basic information related to enrollment and attendance and can be used by Distance Education students to request on online counseling services.

Former or current students of College of San Mateo should provide their G# and use only their my.smccd.edu email address for eAdvising correspondence.

Learning Center

The Learning Center offers many free programs and services including peer tutoring in a variety of subjects, up-to-date technology, mentoring, workshops, group study rooms, a computer center, and a friendly, comfortable place to study. We strive to provide a space that is academic, professional, inclusive, and safe.

The Learning Center is more than a place where students can work on assignments, it is a hub to connect you to resources on campus so that you can reach your goals.

The Learning Center

College Center Building 10, Room 220
Phone: (650) 574-6570
Fax: (650) 574-6575
Email: csmlc@smccd.edu

nettutor

Students can now access online tutoring services through NetTutor for no charge! The NetTutor link can be found in the course navigation menu in Canvas. For available subjects and hours, please visit the Tutoring page.

Online Readiness Modules

The State of California's Online Education Initiative (OEI) has developed the Online Readiness Modules, an innovative set of interactive tutorials and tools, which may increase your chances of success in any online course. These tutorials are interactive, helpful, and easily accessible.

Whether this is your first time taking online classes, or you have taken a few online courses in the past; you will find that these resources are tailored to meet your needs and are focused on enhancing the academic and technical skills needed for success in the online learning environment.

Personal Counseling and Wellness Services

Our personal counseling center provides free, confidential counseling to students enrolled at College of San Mateo.

We are a caring group of counselors, dedicated to serving you in handling crises and exploring personal issues and decisions so you can successfully continue in college.

Appointments may be made through the Health Services Center by calling (650) 574-6396 or by emailing dambra@smccd.edu.

Health Services Center

Public Safety/Medical Services Building 1
Room 147
Phone: (650) 574-6396
Fax: (650) 574-6259
dambra@smccd.edu

Student Email (my.smccd.edu)

All email sent from Cañada, CSM and Skyline Colleges goes to your free District provided email address. Part of Google Apps for Education.

Login Page

my.smccd.edu Login Page

Email Address and Password

You can view your email and password in WebSMART.

Login to WebSMART (https://websmart.smccd.edu)
Select the "My.Smccd.edu" link. (Located at the bottom left corner of the page)

Online Support for Student Email

Visit the Student Email FAQs page
Submit a ticket to the My.Smccd Email Support Center

Technical Support

San Mateo Community College District Online Course Support Center

The Online Course Support Center provides students and faculty with technical support via email, chat, and/or phone.

For email support, click “Open a ticket.” After you submit the ticket, a member of the Online Course Support Center staff will respond to you by email or by phone. Email responses will occur from 6:00 AM to 9:00 PM (Pacific), 7 days a week.

For phone support, call 888-998-6010.

Call Center Hours:
Monday-Friday
9:00 AM-5:00 PM
(Pacific)

For chat support, click on the icon. To initiate a chat, fill out the information on the form.

mcgraw hill campus/connect support

Phone: 800-331-5094 (toll-free)
USA and Canada Support Hours
Sun: 11am - 1am
Mon-Thurs: 7am - 3am
Fri: 7am - 8pm
Sat: 9am - 7pm
(All times in Central Time)

WebSMART

A web resource for viewing college data. Students can register for classes, download transcripts, apply for financial aid and much more!

WebSMART Login page
WebSMART Support Center